Card Market Pro is a custom shopping cart that merchants can use to sell both physical and virtual gift cards from their website.

Card Market Express is a generic shopping cart that merchants can use to sell virtual gift cards from their website.

Costs vary by POS system and processor. Please refer to our Online Sales page to learn more and submit an inquiry for a detailed price quote.

Card Market will create a shopping cart to look like your existing website. The only thing you have to do as a merchant is add a Gift Card button and link it to the URL that we will provide you.

Gift Cards are redeemed at your store just like the ones that you sell in your locations. Virtual gift cards are redeemed by either scanning the barcode or key entering the number into your POS system.

Consumer support is provided by the merchant while Card Market provides support to our merchant customers. We provide access to an Admin Panel that enables customer service for online orders to our merchants.

Merchants are given a log in to our reporting portal which provides all of the order details, including shipping address, sales amount, email address and much more useful information.  This can also be accessed through the Admin Panel.

We invoice the merchant each month for all monthly and fulfillment fees. The card fulfillment fees can be passed along to the consumer, or paid for in whole or part by the merchant.

You can send us some of your existing cards as long as they were printed by Card Market, or we can print new ones.

Yes! Just let us know the offer you wish to promote and we will set that up. For example, buy a $100 card, get a $20 promo card for free, or buy a $100 card and pay $80. Promotions can occur any time of year.

You can have as many different cards as you like on your shopping cart.

Generally, 3 to 4 weeks, but can be much faster depending on how quickly we are provided all of the necessary information.

No, we would have to make changes to the shopping cart.  We charge a fee for any design changes after the original shopping cart is published.

The email is branded with your business name, an image of your gift card, and a personal message from the buyer. There is also a link for the recipient to claim e-gift and download a pdf of the virtual gift card.

The virtual card is customized with your card image, a barcode, a 2D Barcode or QR code, and a human readable number for key entry at the point of sale.

Your shopping cart will render correctly for both Android and iOS based smart phones as long as your website is fully mobile optimized. We build your shopping cart based off of your website design.

The payments are batched and deposited each business day, the same way deposits are made for your in-store payments.

You will need a gift card account with one of our integrated platform partners as well as an ecommerce and gateway account for processing the credit card payments. These account details vary by platform partner, please contact us for more information.

A customer that has purchased a card can use the order number we provide and look up status through your shopping cart. A merchant can find status of an order the same way, or by using our Admin Panel.

The first step is to check your Admin Panel to see when it was ordered and if tracking information is available. If you determine the card to be lost, you can cancel the original card and send a new one to an updated physical or email address.

There is address verification on the orders, but there can be issues if the consumer does not correctly put in the apartment number or suite that specifies their exact shipping location. We also validate email addresses to help protect against mis-keyed email addresses.

Value cannot be added to a card through the shopping cart. However, it can be done at the physical merchant location as long as your gift card processor supports add value. You may also add value to a card through the Admin Panel.

Generally 250, but that could vary depending on the amount of gift cards projected to be sold on the on the website.

We will provide a monthly inventory of your levels and print additional cards and carriers upon your approval. We will also notify you if your supply falls below a quantity of 100. Your card inventory is also reported through the Admin Panel.

Our facility just south of Nashville in Nolensville, TN.

Minimum and maximum thresholds are set by the merchant and vary based on business type.

USPS is 5 to 7 days. Fed Ex overnight and 2 day shipping is also available. Virtual cards are sent instantly.

In addition to USPS first class and USPS tracked shipping, customers can also choose to use FedEx Next Day or Two-Day Air.

As many as the customer wants to buy.

The fulfillment fees can be paid by the consumer at check out. Those fees are deposited to the merchant along with the funds for gift card sales, then we invoice the merchant for them at the end of the month. The merchant also has the choice of paying for all or any part of the fulfillment fees, if they wish. We will work with you to establish a fee program that best fits your business.

Yes, as long as all locations are participating in the gift card program.

Yes. Each branded shopping cart will require a new set up and individual monthly hosting.  If you have multiple concepts, but they are using a shared gift card, you only need one shopping cart.

Yes, via our Admin Panel.

Yes. Please see our Digital Marketing Toolkit for details under our Promote Your Gift Cards page.